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Operations, Governance & Transformation Delivery

I help organisations turn strategy into action.

My career has never followed a traditional path. I've worked across technology, healthcare, membership organisations, community services and volunteer-led associations, often stepping into environments where priorities are unclear, processes have evolved organically, and teams need greater visibility, coordination and structure to deliver effectively.

I've always been drawn to understanding how things work. Whether it's a project, a team, a governance process or an entire organisation, I naturally look for patterns, connections and opportunities to make things simpler, clearer and more effective.

Rather than sitting solely within operations, projects, governance or executive support, my work often sits between them. I am most effective in the space between strategy and execution - translating ideas, priorities and decisions into practical systems, coordinated action and measurable progress.

I build the systems, frameworks and ways of working that connect strategic intent with practical delivery. This includes governance frameworks, operational planning, process improvement, portfolio coordination, Microsoft 365 collaboration environments, reporting structures, workflow automation and cross-functional stakeholder engagement.

Throughout my career I have helped organisations:

Improve visibility of work, priorities and risks
Create practical governance that supports decision-making
Design and implement operational systems and processes
Coordinate complex initiatives across multiple teams
Streamline administration through automation and technology
Strengthen communication, accountability and information flow
Translate strategic objectives into achievable actions

I am particularly drawn to organisations undergoing change, growth or transformation, where there is an opportunity to bring clarity, structure and momentum to important work. Alongside my professional work, I have held board and governance leadership roles within member-based and community organisations, providing practical experience in strategic planning, governance reform, stakeholder engagement and organisational sustainability.

Whether working with executives, delivery teams, boards or volunteers, I am motivated by helping people move from ideas and intentions to outcomes.

Community / NFP Career highlights

Strategic Advisor, Planning and Implementation Support, Donor Conceived Australia, June 2026 - current
Governance subcommittee member, Australian Multiple Birth Association, Jan 2026 - current
Director, Donor Conceived Australia, 2023 - 2024
Team Lead, Conference and Education Series team, Donor Conceived Australia, 2023
Director, International Council of Multiple Birth Organisations (ICOMBO), 2021 - 2025
Sole Parent Coordinator, North West Sydney Multiple Birth Association, 2020 - current
Committee member, Hydrocephalus Support Association, 2021 - 2023
Social media and communications, Hydrocephalus Support Association, 2021 - 2023
Secretary, Hydrocephalus Support Association, 2021 - 2022
Awarded Life membership, North West Sydney Multiple Birth Association, 2021
Chairperson, Australian Multiple Birth Association, 2016 - 2021
Elected Technology Director, Australian Multiple Birth Association, 2013 - 2016
Elected President, Australian Multiple Birth Association (NSW), 2015 - 2017
Elected Communications Officer, Australian Multiple Birth Association (NSW), 2013 - 2015
Elected Secretary, Australian Multiple Birth Association (NSW), 2012 - 2013
Elected President, North West Sydney Multiple Birth Association, 2013 - 2015
Elected Membership Officer, North West Sydney Multiple Birth Association, 2013 - 2015
Elected Expectant Parent Coordinator, North West Sydney Multiple Birth Association 2012-2013
Webmaster and Google Workspaces admin, North West Sydney Multiple Birth Association, 2011 - 2015

Memberships

Alumni, The Growth Project, Falcon Cohort, 2019
Association Executive, The Australasian Society of Association Executives (AuSAE)
Member, Institute of Community Directors (MICDA)
Member, The Small Non-Profits Alliance

Community / NFP Projects

Spokesperson, Multiple Birth Awareness Week, 2021
Speaker, Agenda setting workshop: Multiple Perspectives Discussion Paper, Twins Research Australia, 2019
Speaker in parliament, Parliamentary inquiry into support for new parents and babies in NSW, 2018
Contributor, Multiple Perspectives Discussion Paper, Twins Research Australia, 2018
Speaker and panelist, Community Forum: Twins Research Australia, ICOMBO and Twins Trust, 2017

Community / NFP Conferences

Organising committee, AMBA National Convention, 2022
Moderator, Hydrocephalus Support Association Conference, 2021
Panelist, Associations Forum National Conference, "Head of Board: What you need to know", 2020
Chair, Organising committee, AMBA National Convention, 2018
Speaker, International Council of Multiple Birth Organisations (ICOMBO) member meeting in Madrid, "The Purple Butterfly project", 2017
Co-chair, Organising committee, AMBA National Convention, 2014

Media and radio

Fake sperm donor has 60 kids, The Daily Telegraph, 18 February 2023
The North Foundation podcast, Impacts of premature delivery on babies, May 2021
ABC Gold Coast, Why parents of twins, triplets or multiples should test children for zygosity, 2021
Talking twins and more, a multiple birth podcast, 2019 Part 1 | Part 2
Insight, SBS, VIP audience member, 2019
SBS,"The challenges of raising multiples: 'If I stop, then everything falls apart", 2019
ABC Melbourne radio, 'Life Matters' with Hilary Harper, 2019
ABC Sydney radio, 'Focus' with Cassie McCullagh, 2019

Community / NFP Awards

Service Award 10 years, Australian Multiple Birth Association, 2021
Life membership, North West Sydney Multiple Birth Association, 2021
Pat Stewart Memorial Award, Australian Multiple Birth Association, 2019